A report summarising responses to the consultation on the review of Quality Council Status has been issued by NALC. Recommendations based on the report are currently being finalised and will be made available for feedback when they are ready.
A total number of 1,059 responses to the consultation were received; the majority of respondents were clerks and councillors. A number were received from accreditation panel members, CALC officers, Executive Committee members also principal authority officers and councillors. There were also online comments, written submissions and structured interviews.
The key themes which came out of the consultation, in particular from the qualitative responses were:
- The need for there to be tangible benefits from attaining quality status for both the council and community. This was particularly highlighted by a number of comments from respondents from councils who currently hold quality status who were not planning to reaccredit because of a lack of perceived benefits when compared to the effort needed to attain quality status.
- The need for the scheme to concentrate more on outcomes rather than just on process.
- The need for the scheme to avoid a one-size-fits-all approach, and celebrate diversity of achievement.
- The need for the scheme to be credible outside of the sector, and in particular to be seen as credible by principal authorities and communities.
- The need for the scheme to only measure things that are within a council's control - efforts to get people to stand for election should be recognised instead of just the electoral mandate.
The report and appendices can be read on the NALC website
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